Tuesday 15 April 2014

Review of the NHS Complaints Procedure in Wales

Brecknock and Radnor / Montgomeryshire Community Health Councils, the independent watchdogs for Powys, are seeking patients experiences on the way the NHS complaints procedure works in Wales.

Please see press release from Montgomeryshire CHC and Brecknock and Radnor CHC regarding patients’ experiences of the way the NHS complaints procedure works in Wales.

The press release contains a link to an on-line survey. A paper copy of the survey can be obtained by contacting the CHC office in Newtown on 01686 627632, or people can convey their experiences in complete confidence vie their email address: myexperience@montchc.org.uk

Please note that this review does only relate to complaints about NHS care in Wales. The closing date for completion of the survey or for comments to be received is 21st April 2014.

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