Friday, 8 June 2018

Sage & Thyme Foundation Level Training Course

Powys Teaching Health Board, in partnership with care homes and the voluntary sector is introducing Sage & Thyme training, a method of teaching the communication skills required to provide psychological support to people who are concerned or distressed, by recognising, listening and responding to their concerns.

These half-day foundation level training is relevant to all staff who manage complaints, from the very informal at ward or departmental level, whether this be from patients or staff members, to formal complaints through the ‘Putting Things Right’ process.

12 July 2018 - Howey Village Hall, Llandrindod Wells

25 September 2018 – Day Room, Ystradgynlais Hospital

16 October 2018 – North Y Plas, Machynlleth

14 November 2018 – Community Centre, Knighton

22 January 2019 – Basil Webb, Bronlly Hospital

12 February 2019 – Howey Village Hall

19 March 2019 – PAVO, Llandrindod Wells

TIME: 12.30 Registration       Prompt start 13.00 to 16.00 hrs

Booking essential (see below)

(N.B. if you are late you will not be able to take part!) 

Be one of the first to lead the way - to book a place please contact: 

For PAVO/Independent Care Home Staff: Online booking form 

(Or alternatively email ) 

For Health Board Staff: Internal ESR system

To watch a video and see more information follow the link;

Places are limited so please book. 
 Evaluations from the first session in February, almost without exception, said the course was good or very good and identified several key points that they could use in their everyday practice to improve communication and bring difficult discussions to a satisfactory conclusion.

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