24th April in Committee Room A, The Gwalia, Llandrindod Wells LD1 6AA 10.00am – 12.00pm
Or
25th April in Committee Room, Neuadd Maldwyn, Severn Road, Welshpool SY21 7AS 10.00am – 12.00pm
Please book your places via Trent Self Service or email pwbotu@powys.gov.uk or telephone 01597 827507
AIMS AND OBJECTIVES: The Energy Best Deal (EBD) project aims to provide outreach and advice to as many consumers as is possible in England and Wales.
Ofgem have also identified that it is important to target and take into account the needs of the following particular groups of consumers;
• those of pensionable age
• those that have a disability
• those that are chronically sick
• those on low incomes
• and those living in a rural areas
The principle element of the programme is to inform consumers in matters relating to relief from fuel poverty, energy bills, switching and where to get support.
Trainers will also inform consumers and frontline workers (as appropriate) about the full range of Citizens Advice support services such as identifying and claiming benefits and dealing with debt.
The project will aim to reduce consumers energy costs; putting more money in consumers' pockets, potentially reducing any fuel debt, improving consumers' well being and improving the knowledge of their energy use options.
Through the EBD sessions, support and training for frontline staff will be provided so that they can better understand energy advice landscape and have the familiarity to assist their client in turn.
The objective is to deliver face to face public awareness raising presentations across Powys aimed at vulnerable consumers (and the frontline workers who support them). Each session will directly reach at least 8-10 consumers and /or frontline workers (combined). The sessions will offer information about getting good deals on energy, assessing the most appropriate payment method and accessing help and advice available from energy suppliers and Government for those struggling to pay their bills.
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