Contacting Citizens Advice Powys

Citizens Advice Powys have an 0345 number for people to contact them directly. Here is how their 0345 system works.

Citizens Advice Powys' contact number is 0345 601 8421 for initial contacts and for existing clients to leave a message for their caseworker

The 0345 line is open to take messages on Monday, Tuesday and Thursday from 9am to 3pm

Callers are asked to leave;

• their full name,
• postcode,
• a number Citizens Advice Powys can call them back on and
• their availability for a call back

Citizens Advice Powys aim to make call back within 48 working hours

They will make between 3 and 6 attempts to call back over 2 different days

Their answer phone message prompts callers to ring back if they don't hear from them within 48 hours.

Citizens Advice Powys have found that if people are aware before calling the 0345 that this number is not answered and is a message-taking service only they are more likely to leave a message.